Start with the problem in front of you. Trace an item or payment, compare trade links, locate an unfinished approval, or understand a Market order. Each guide gives you a specific result, worked examples and the sources needed to check the answer.
Find the unfinished step, check the account or offer involved, and decide what to do next.
The problem: Steam requests trade approval, but the mobile confirmation is missing or fails to load.
You’ll be able to: Compare the current offer, account and approval channel, then document a persistent mismatch.
Find the unfinished confirmation step
The problem: A saved Steam trade link is rejected, points to a different account or no longer matches.
You’ll be able to: Compare links locally, distinguish a changed token from a different account, and identify the next check.
Compare your saved and current trade links
The problem: A trade or marketplace says completed, but you cannot find the skin.
You’ll be able to: Match the order to Steam history, locate the missing step and prepare the right support request.
Trace a missing CS2 item
The problem: You are replacing a phone and cannot tell whether to transfer Steam Guard or recover access.
You’ll be able to: Choose an official route based on the access you still have and check the resulting restriction.
Choose your Steam Guard phone-change route
The problem: You need to address one trade but may also affect legitimate purchases, sales and gifts.
You’ll be able to: Map the affected trades and reconcile each item movement with its separate payment record.
Review what a CS2 trade reversal affectsSeparate a request from a completed purchase, understand a price difference, or reconcile a sale with your Wallet.
The problem: You bid more than a displayed Steam Market sale price, but your buy order remains active.
You’ll be able to: Distinguish the two matching directions and check order status, item identity and price evidence.
Understand why a buy order did not fill
The problem: A completed Market sale does not match the available Wallet balance, or its proceeds still appear pending.
You’ll be able to: Match the net receipt to available and pending funds, account for later spending, and prepare a specific support request.
Reconcile a sale with your Wallet balance
The problem: The buyer total changes by a cent, or adding one cent to your proceeds changes the total by more.
You’ll be able to: Find the neighboring USD listing totals and see the seller proceeds and fees for each.
Find the neighboring Steam Market pricesUse these broader guides when you need the context behind an account restriction, a security decision or a sale.
The problem: Working account credentials do not explain who can recover the account later.
You’ll be able to: Assess the limits of seller evidence and choose the next step if you already bought an account.
Check account purchase and recovery risks
The problem: Trading is unavailable and several different restrictions could explain it.
You’ll be able to: Identify the relevant notice, separate account and item restrictions and compare overlapping waits.
Diagnose a trading restriction
The problem: You want to arrange a CS2 trade or Market transaction but do not know which requirements to prepare first.
You’ll be able to: Build a preparation record for your intended action and identify what is confirmed, waiting or still unknown.
Prepare an account for your intended transaction
The problem: A sign-in or trade looks suspicious, and you need to know what to secure first.
You’ll be able to: Follow an ordered recovery process and check whether a CS2 trade is eligible for reversal.
Secure an account or respond to theft
The problem: A headline sale price does not tell you what remains after fees and other costs.
You’ll be able to: Calculate net proceeds and break-even prices, and decide which sale records are useful comparisons.
Calculate fees and net sale proceeds
The problem: Your account has a lock or ban and you do not know what it means for the inventory.
You’ll be able to: Identify the restriction and find the applicable inventory or recovery action.
Read what happens to skins on a locked account